Terms and Conditions
IMPORTANT
Before using your online account, please read and agree to these terms and conditions.
1. Access to your online account
Access to your online account is only available after completing the member registration process. Approval of your registration request is at our discretion.
All actions made using the online account will be deemed to be made by you, and all Information provided to us is deemed to be complete and accurate.
Access to your online account will remain subject to these terms and conditions and the Mine Super Privacy Policy, collectively referred to as the ’Terms and Conditions’.
The Product Disclosure Statement (PDS) for each registered account specifies the product terms and conditions relevant to that account. Read the Super PDS or Pension PDS.
Your online account may be unavailable from time to time, including for maintenance.
2. Protection of your online account
You agree to keep all passwords, account names, and log in details to access your online account confidential and secure. If you become aware that unauthorised access or use of your password has or may have taken place you must change your password immediately and contact us on 13 64 63 and inform us that your email address, member number or password has been compromised, lost or misplaced.
To keep your online account protected you must never share your member number or password with anyone including friends or family and ensure you log out when you are finished.
You acknowledge and accept that we cannot verify whether a user who accesses your online account using correct login details is the correct registered user.
3. Update to Terms and Conditions
We reserve the right to revise the content appearing on your online account, functionality of the site, the Terms or Conditions or withdraw access at any time without prior notice to you.
Any subsequent access to or use of your online account by you will constitute an acceptance of those changes. You can access the Terms and Conditions at any time via the link at the bottom of the dashboard page in your online account.
4. Disclaimer
Information contained in your online account is either factual information or general information which does not take into account your financial situation, needs or objectives. Before acting, consider if the information is right for your needs and circumstances and read the Super or Pension Product Disclosure Statement (PDS) at mine.com.au. The Target Market Determinations (TMDs) for our financial products can be found at mine.com.au/tmd. If there are any inconsistencies between this document and the Mine Super PDS or Trust Deed, the terms of the PDS or Trust Deed will prevail. This information is based on our understanding of current Australian laws and assumes they will remain unchanged. Any links to third party sites are for information purposes only and are not an endorsement. We take no responsibility for third party site content.
We’ve taken care to make sure the information contained in your online account is correct. However, nothing in your online account should be taken as a guarantee of benefits. Your benefits will be determined by the Trust Deed and relevant laws at the time they’re payable.
Issued by AUSCOAL Superannuation Pty Ltd ABN 70 003 566 989 AFS licence 246864 as Trustee for the Mine Superannuation Fund ABN 16 457 520 308. Advice is provided by Mine Super Financial Advice, a trading name of Mine Super Services Pty Ltd ABN 49 051 315 014 AFS licence 502700.